So I haven't played half life 2 in a year and had forgotten my password. i contact steam and what they actually have is a machine answering all these questions. it turns out if you don't remember the answer to your secret question you are basically screwed.
the worst thing is i emailed them a copy of the receipt they sent me electronically to my registered email address and their stupid computerized customer service says that my email is not recognized.
well steam, i got news for you, i am NEVER EVER buying one of your games for now on.
STEAM has the WORST customer support in the world.



















